Privacy Policy
Last Updated: August 5, 2026
At LeanJoy (“we”, “our”, or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our products, subscribe to our services, or interact with us.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit LeanJoy or place an order with us, we may collect the following information:
Personal Information
We may collect personal information that you voluntarily provide, including:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment information
- Order details and purchase history
- Any information you provide when contacting our customer support team
Automatically Collected Information
When you browse our website, we may automatically collect certain information, including:
- IP address
- Browser type and device information
- Pages you visit
- Time spent on our website
- Website usage data
- Cookies and similar tracking technologies
This information helps us improve our website experience and provide better services.
2. How We Use Your Information
We use your information for the following purposes:
To Process Your Orders
We use your personal information to:
- Process and fulfill your purchases
- Arrange product delivery
- Send order confirmations and updates
- Provide customer support
To Improve Our Services
We may use information to:
- Improve our website functionality
- Understand customer preferences
- Develop better products and services
- Analyze website performance
Marketing Communications
With your permission, we may send you:
- New product updates
- Special offers
- Promotions
- Health and lifestyle content
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.
3. Payment Information
LeanJoy does not directly store your complete payment card information.
Payments are processed securely through trusted third-party payment providers. These providers handle your payment information according to their own privacy policies and security standards.
4. Cookies and Tracking Technologies
LeanJoy uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Understand website traffic
- Provide personalized content
- Improve advertising performance
You may disable cookies through your browser settings, but some website features may not function properly.
5. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information only when necessary with trusted partners, including:
Delivery Partners
To complete your order delivery, we may provide necessary information such as:
- Name
- Contact number
- Delivery address
Payment Providers
Payment information may be processed by secure third-party payment providers.
Service Providers
We may work with trusted service providers that help us operate our business, such as:
- Website hosting providers
- Marketing platforms
- Analytics providers
- Customer service tools
These partners are only allowed to use your information to provide services on our behalf.
6. Data Security
We take reasonable measures to protect your personal information from:
- Unauthorized access
- Loss
- Misuse
- Disclosure
However, no online transmission or storage system can guarantee 100% security.
7. Your Privacy Rights
Depending on applicable laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for marketing communications
If you would like to exercise these rights, please contact us.
8. Third-Party Links
Our website may contain links to third-party websites or services.
LeanJoy is not responsible for the privacy practices, content, or security of these external websites. We recommend reviewing their privacy policies before providing personal information.
9. Children’s Privacy
LeanJoy does not knowingly collect personal information from children under the applicable legal age without parental or guardian consent.
If you believe that a child has provided personal information to us, please contact us and we will take appropriate action.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.
Any updates will be posted on this page with the revised “Last Updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
LeanJoy
Email: support@leanjoy.ph
