Terms & Conditions
Last Updated: August 5, 2026
Welcome to LeanJoy. These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services.
By visiting our website, placing an order, or using our services, you agree to be bound by these Terms. Please read them carefully before using our website.
1. About LeanJoy
LeanJoy is a health and wellness food brand dedicated to providing quality products that support a simple and balanced lifestyle.
All products available on our website are subject to availability and may be changed, updated, or discontinued without prior notice.
2. Website Use
By using our website, you agree that you will:
- Provide accurate and complete information when placing an order
- Use our website only for lawful purposes
- Not attempt to damage, disrupt, or interfere with website operations
- Not misuse our content, images, trademarks, or brand materials without permission
LeanJoy reserves the right to restrict or terminate access to users who violate these Terms.
3. Product Information
We make every effort to ensure that product descriptions, images, ingredients, nutritional information, and pricing displayed on our website are accurate.
However:
- Product colors, packaging, and appearance may vary slightly from images shown online
- Product information may be updated from time to time
- Availability may change without notice
If there is any difference between online information and the actual product packaging, please refer to the product label on the package.
4. Food and Health Disclaimer
LeanJoy products are food products intended to support a healthy lifestyle.
Our products and information provided on this website are not intended to diagnose, treat, cure, or prevent any disease.
Individual results may vary depending on personal lifestyle, diet, and health conditions.
If you have specific dietary requirements, allergies, medical conditions, or concerns, please consult a qualified healthcare professional before consuming any product.
5. Allergies and Ingredients
Customers are responsible for reviewing product ingredients and nutritional information before purchase.
LeanJoy is not responsible for allergic reactions caused by ingredients that customers are sensitive or allergic to.
If you have any questions regarding ingredients or allergens, please contact our customer service team before placing an order.
6. Orders and Payments
When you place an order through our website, you agree to provide accurate order and payment information.
LeanJoy reserves the right to:
- Cancel or refuse any order
- Limit order quantities
- Correct pricing errors
- Verify customer information before processing an order
Your order is only considered confirmed after successful payment verification and order confirmation.
7. Pricing and Promotions
All prices displayed on our website are listed in the applicable currency and may change without prior notice.
Promotional offers, discounts, and special deals:
- May have specific terms and expiration dates
- Cannot always be combined with other promotions
- Are subject to availability
LeanJoy reserves the right to modify or end promotions at any time.
8. Shipping and Delivery
Shipping times provided on our website are estimated delivery times only.
Delivery may be affected by factors outside of LeanJoy’s control, including:
- Courier delays
- Weather conditions
- Holidays
- Incorrect customer-provided information
Customers are responsible for providing accurate shipping details.
LeanJoy is not responsible for delays caused by incorrect addresses or unavailable recipients.
9. Returns and Refunds
Returns, exchanges, and refunds are handled according to our Refund Policy.
Due to food safety considerations, opened or consumed food products may not be eligible for return unless the product is damaged, defective, or incorrectly delivered.
Please contact our customer service team if you experience any issues with your order.
10. Intellectual Property
All content on the LeanJoy website, including:
- Logos
- Brand names
- Images
- Product descriptions
- Website design
- Marketing materials
is owned by LeanJoy or used with permission.
You may not copy, reproduce, distribute, or use our content without prior written approval.
11. Third-Party Services
Our website may use third-party services, including payment providers, analytics tools, advertising platforms, and shipping partners.
LeanJoy is not responsible for the policies, security practices, or services provided by third parties.
Your use of third-party services may be subject to their own terms and conditions.
12. Limitation of Liability
To the maximum extent permitted by applicable law, LeanJoy shall not be responsible for:
- Indirect or unexpected damages
- Losses caused by website interruptions
- Issues caused by third-party services
- Incorrect information provided by customers
Our responsibility is limited to the value of the products purchased from LeanJoy.
13. Privacy
Your personal information is handled according to our Privacy Policy.
By using our website, you acknowledge and agree to our collection and use of information as described in our Privacy Policy.
14. Changes to These Terms
LeanJoy reserves the right to update or modify these Terms & Conditions at any time.
Changes will be effective immediately after being posted on this page.
Your continued use of our website means you accept the updated Terms.
15. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
LeanJoy
Email: support@leanjoy.ph
